Privacy Policy

1. Introduction
 

At CillyClip, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information that you provide when using our website.
 

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. What Information We Collect
 

We may collect the following information:
 

• Name and contact information (e.g. email address, phone number)

• Billing and delivery address

• Order and purchase details

• Website usage data (e.g. pages visited, time spent on site)

• IP address and browser/device information

• Any communications you send us via contact forms or email
   

3. How We Use Your Information
 

We use your data for the following purposes:
 

• To process and fulfil orders

• To provide customer support and respond to enquiries

• To personalise your experience on our website

• To improve our website, products, and services

• To comply with legal or regulatory obligations
   

4. How We Collect Data
 

We collect data through:
 

• Online order forms

• Contact forms

• Newsletter sign-ups (if applicable)

• Cookies and analytics tools (e.g. Google Analytics)

• Direct communication via email or phone
   

5. Cookies
 

Our website uses cookies to improve your experience and gather information on how you interact with our site. You can adjust your cookie preferences through your browser settings.
 

6. Sharing Your Information
 

We do not sell or rent your data. We may share your personal information with:
 

• Payment processors (e.g. Stripe, PayPal)

• Delivery services (e.g. Royal Mail, couriers)

• IT and website service providers

• Legal authorities if required by law
   

All third parties are required to respect the security of your data and comply with data protection laws.
 

7. How We Store Your Data
 

Your data is stored securely. We use appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.
 

We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
 

8. Your Rights
 

You have the right to:
 

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data (where applicable)

• Object to or restrict processing

• Withdraw consent at any time (if consent was given)
   

To exercise your rights, please contact us using the details below.
 

9. Contact Us
 

If you have any questions or concerns about your privacy or this policy, please contact us at:
 

Email: hello@cillyclip.co.uk
Address: 69 West Hendford, Yeovil Somerset BA20 1XG
 

10. Changes to This Policy
 

We may update this policy from time to time. The latest version will always be available on this page.